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Limited Warranty

Limited Warranty
Branded Logistics LLC, dba Fan Brander warrants its products against manufacturing, material and workmanship defects which occur during production or normal use of the product during its warranty period. Fan Brander does not warrant and is not responsible for any products, smartphones, or other devices produced or sold by any entity other than Fan Brander. This limited lifetime warranty applies exclusively to products and product lines which are sourced, produced, and customized solely by Fan Brander. This warranty does not supersede, replace, or supplement existing warranties from other brands which are customized by Fan Brander, except when prohibited by law or agreement. This limited warranty applies only to products purchased from fanbrander.com directly and is subject to and follows Fan Brander’s quality controls, unless otherwise prohibited by law.


Product Type & Warranty Period
Fan Brander Slate series cases: One (1) year from the original date of purchase from fanbrander.com
Fan Brander Fan Brander series cases: One (1) year from the original date of purchase from fanbrander.com
Fan Brander series AirPod cases: One (1) year from the original date of purchase from fanbrander.com
Fan Brander series battery charge packs: One (1) year from the original date of purchase from fanbrander.com
Fan Brander series charging pads: One (1) year from the original date of purchase from fanbrander.com


Sole & Exclusive Remedy
When a product within the warranty period is deemed at the discretion of Fan Brander to be eligible for a warranty replacement or repair, Fan Brander will offer to replace or repair the product at no cost to the buyer. If a replacement or repair is unable to be completed for any reason including a lack of inventory or discontinuation of the product, Fan Brander will offer the customer a refund for their order. This solution is the customer’s sole and exclusive warranty remedy.


Non-coverage
This limited warranty does not cover damage to a product due to negligence, customization or modification of the product, destruction of the product due to a natural disaster or act of God, or theft or loss of the product.


Customer Action
To submit a warranty request, the customer should contact help@fanbrander.com with their specific issue, product and an image of the defective product.


Applicable State & Federal Laws
Some states do not allow the exclusion or limitation of incidental or consequential damages or allows limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state to state. Fan Brander will follow state and federal law when conducting warranty replacements and repairs.

This warranty statement was last updated on February 4, 2021.


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