Need to Contact Us?
Email us at help@fanbrander.com and be sure to include your order number for faster processing. Tickets are processed in the order they are received.
Customer service is unavailable during Saturday, Sunday, and major US holidays. Please allow additional time for responses during peak seasons such as late summer and early winter.
Returns
All orders have a 30-day return window from the date the order was delivered to your location.
Please click here to create a return label.
Exchanges
Our exchange process is a little bit different than most. All of our products are created on-demand, so we recommend viewing our full exchange process here.
To exchange a product, begin by emailing us at help@fanbrander.com.
Frequently Asked Questions
View all our Frequently Asked Questions