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Tickets are processed in the order they are received. Create a customer service ticket and be sure to include your order number for faster processing.
We do our best to respond to all inquiries within 24 hours of receiving them. Please allow up to 48 hours for responses during peak seasons such as late summer and early winter.
Returns & Exchanges
Here you can seamlessly create a FanBrander return label. We charge a $3 flat fee for return shipping in most instances. This amount is subtracted from the final refund total. Please see our refund policy for further details.
We do not offer an exchange policy. However, you can create a return label and then order the correct product in place of an exchange.
Frequently Asked Questions
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