Questions? Great! Reach out to us at or check out our FAQs here!

Customer Service

Need to Contact Us?

You've come to the right place!

Tickets are processed in the order they are received. Give us a shout at and be sure to include your order number for faster processing.

We do our best to respond to all inquiries within 1-2 business days of receiving them. Please allow additional time for responses during peak seasons such as late summer and early winter.

Returns & Exchanges

Here you can seamlessly create a Fan Brander return label. Please see our refund policy for further details.

We do not offer an exchange policy. However, you can create a return label and then order the correct product in place of an exchange.

Frequently Asked Questions

View our Frequently Asked Questions


Not finding what you need?

Contact us:
Due to personnel shortages, we are unable to offer phone assistance at this time. 
528 N Link Lane #3
Fort Collins, CO 80524

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